SCOPE OF WORK
The Court Program Specialist I/II is responsible for providing information, assistance, guidance and referral services to family law litigants and the public on approved forms, procedures, court processes, mandatory requirements, legal services, social services and other community resources relative to Pro Se filings. The Court Program Specialist I/II reviews, summarizes, prepares, and schedules family court cases, attends hearings and prepares court orders based upon the court's ruling. In addition, this position provides intake, case management and case monitoring functions to assist in the oversight and expedition of cases through the court system. The Court Program Specialist I/II may be required to provide oversight and training for student assistants or interns working in the family courts.
Review and prepare family court case files: review the file documents, check time factors, ensure other mandatory requirements have been completed, flag essential documents, compute child support payments, research and coordinate corresponding family court cases, summarize files in preparation for the final hearing, contact litigants regarding any discrepancies in the case, process correspondence and motions filed by litigants, schedule hearings for judges and magistrates, and perform all other functions needed to move cases to a final hearing.
Answer telephones to assist general public and litigants with questions regarding their case, procedures, court processes, community resources, or other requested information.
Address general correspondence received from public and pro se litigants regarding case status, procedural information, resources, court processes and other requested information.
Review Clerk of Court data base system and Clerk of Court files to determine any deficiencies preventing a case from being scheduled for a final hearing, advise litigants of those requirements and/or how to proceed in order to obtain a final hearing. Search for corresponding cases, review, and coordinate with pending cases.
Attend court hearings and perform follow-up functions: Document information and outcome of each hearing for follow-up monitoring and monthly reporting; prepare orders for judge’s signature and distribution to parties. Perform post-sentence case monitoring as needed to assure compliance with court orders. Prepare enforcement/contempt orders for non-compliance with court orders
Participate in educational training and workshops related to family law matters.
Provide training to new staff and insure continuing legal education. Provide information and training to other agencies and organizations as requested.
Generally keep apprised of new legislation, forms, rules and other mandates that require procedural and/or administrative changes or updates.
Apprise supervisor of matters related to court, the public, procedures, or other agencies that require attention or problem-solving.
WORK RELATED CONTACTS
The position requires regular contact with Court Administration staff, Clerk of Court staff, Family Law Judges, Judicial Assistants, Law Enforcement Agencies, Department of Revenue, Department of Children and Families, State Attorney's Office, Public Defender's Office, private attorneys, court security and many service providers working with children and families in the community.
Equipment used includes computer, facsimile machine, photocopier, microfiche/microfilm reader, typewriter, calculator, postage meter, telephone, answering machine equipment, and audio equipment.