Court Program Specialist II - Pro Se Case Manager

Position Number: 
Position Title: 
Court Program Specialist II - Pro Se Case Manager
Job Location: 
Escambia County
Salary Range: 

Class Title:                  Court Program Specialist II/Pro Se                

Class Code:                 7155                                       

Court Location:           First Judicial Circuit/Escambia                      

Salary:                        $3,009.61/month

Position Number:        22008800                                                                                                                                                                                                                                                                   

Scope of Work

The Pro Se Court Program Specialist II is responsible for providing information, assistance, guidance and referral services to family law litigants and the public on approved forms, procedures, court processes, mandatory requirements, legal services, social services and other community resources. The Pro Se Court Program Specialist reviews, summarizes, prepares, and schedules pro se cases in the Family Law Division, attends hearings and prepares court orders based upon the court’s ruling. In addition, this position provides case management and case monitoring functions to assist in the oversight and expedition of cases through the court system.

Essential Duties                                                                                  

Review and prepare files to ensure that all mandatory requirements have been completed.

Compute child support payments and income deductions orders.

Request and review files related to the pending case.

Provide relevant information and orders to accompany each case.

Prepare docket for each court date.

Assist general public and litigants through telephone calls and correspondence.

Review Clerk of Court data base as needed to determine any deficiencies preventing a case from being scheduled for a final hearing.

Attend court hearings and document information.

Prepare orders for judges’ signature and distribution to parties.

Review and process all ex parte motions and correspondence.

Participate in educational training and workshops related to family law matters, attend interagency meeting related to children and family issues and the courts.

Provide information and training to other agencies and organizations as requested.

Keep apprised of new legislation, forms, rules, and other mandates.

Apprise supervisor of matters related to court, the public, procedures, or other agencies that require consideration, problem-solving or other action.


Bachelor’s degree in public or business administration, criminal justice, psychology, sociology or

a closely social science related field and three years of related experience.


The position requires regular contact with Court Administration staff, Clerk of Court staff, Family Law Judges, Judicial Assistants, Law Enforcement Agencies, Department of Children and Families, Department of Revenue, State Attorney's Office, Public Defender's Office, private attorneys, and many service providers working with children and families in the community.


Handles machines, tools, equipment, or work aids involving some latitude for judgment regarding attainment of standard or in selecting appropriate items, such as computers, peripherals, or software programs, such as word processing or spreadsheets.