Program Coordinator - Civil Case Management

Position Number: 
Position Title: 
Program Coordinator
Job Location: 
Escambia County
Salary Range: 

Scope of Work

This position will create and manage Civil Case Management reporting directly to the Director of Case Management.  The position will work with the Chief Judge, administrative judges and others to create a case management program; ensure compliance with Florida Supreme Court, Florida Statutes, court rules and local requirements; prepare and execute policies and procedures; work with IT staff and clerks to develop reports and automated case management orders and other processes; select, train, integrate, and supervise staff conducting civil case management; and personally understand and conduct civil case management as required. 

Essential Duties:                                                                                                                                                                                                                                                   

Works with administrative judges, staff attorneys, clerks, and others to assist in developing, drafting, and implementation of operational policies and procedures to enhance program operations utilizing information at the state and national levels, reports, data from internal and external court sources; ensures compliance by staff with applicable rules, statutes, policy, and procedures; interprets policy for staff as required.

Plans, develops, and drafts program materials, such as revisions to administrative orders, staff training materials, procedural checklists and protocols, or information sheets and notices for the general public.

Oversees staff and conducts civil case management work, to include coordinating the creation and preparation of case management reports and automated orders; research and management of legal cases/files, including monitoring workflow; directs, organizes, maintains, and supervises court docketing; prepares special orders as required; prepares reset orders and re-evaluates files for no-shows and calendaring; meets with lawyers and the public as required.

Identifies events and trends which impacts negatively upon the timely progress of the case and provide reports to the judge(s) and Court Administration, as required.  Maintain statistical reports and records.

Supervises staff, including selecting or recommending selection, training, assigning, and evaluating work, counseling, disciplining, and terminating or recommending termination; monitors and tracks work of staff as required to ensure efficiency and timeliness of completion.

Monitor case load reports for compliance with service of process time standards as well as compliance with general time standards.  Oversees the issuance of orders pertaining to the lack of service process.

Knowledge, Skills, and Abilities:

Analyze court files for completeness of appropriate legal documentation.

Work independently.

Communicate effectively both orally and in writing.

Establish work priorities.

Maintain confidentiality concerning sensitive issues before the court.

Maintain effective working relationships with other court personnel, outside agencies, legal professionals, litigants, and the general public.

Understand the limitations of services of case management and what constitutes the unauthorized practice of law.

Understand and often apply legal concepts, laws, and rules of procedure when performing case management tasks.

Knowledge of Florida Court System, specifically civil procedure.  Knowledge of Court Performance Standards, Civil Case Management.

Knowledge of Florida Supreme Court directives found in Administrative Order(s), memorandums, and training.

Supervisory Responsibilities:

Court Program Specialist II (3)


A bachelor's degree in public or business administration, criminal justice, psychology, sociology, or closely related field.  Three years of related case management experience and two years of supervisory experience desired.  Juris doctorate degree may substitute for the experience.


Both desktop and Laptop computers with appropriate licenses software to support the programs of the court.

Various office equipment including but not limited to calculator, scanner, copy machine, etc.